Welcome to Sharon IT Support & Managed IT Services
Our End User Services are designed to ensure smooth, uninterrupted productivity for your team. We provide comprehensive desktop support, software troubleshooting, system updates, and user management to keep your employees’ devices and applications running efficiently. With fast response times and remote assistance capabilities, we help minimize downtime and resolve issues quickly allowing your team to focus on what they do best. Whether it’s day-to-day IT support or user onboarding and offboarding, we deliver reliable, user-centric solutions that enhance the overall IT experience.
Our Service Desk Management offers a single point of contact for resolving IT issues quickly and efficiently. With a responsive support team and ticketing system in place, we ensure timely resolution of user requests, technical problems, and general IT assistance keeping your operations running smoothly.
Our Desktop Management service ensures that all end-user devices, including desktops and laptops, are secure, updated, and functioning optimally. We handle software installations, patch management, performance tuning, and hardware support to reduce downtime and enhance user productivity.
Absolutely! We manage software installations, licensing, and updates to ensure all applications are properly configured and secure.
We provide a wide array of services including help desk support, desktop management, software installation and troubleshooting, and device support. Our goal is to keep users productive and efficient.
Submit a request through the designated procurement system or contact your manager. The IT team will evaluate and fulfill authorized requests.
Yes, we provide assistance with email setup, configuration, troubleshooting, and spam filtering to ensure smooth communication.
We implement robust security measures, including encryption, multi-factor authentication, and regular security audits, to safeguard your data and prevent unauthorized access.
Al Watanyiah United Engineering & Contracting Company LLC
at Oman.
Centralized Attendance management system installation done for 43 locations all over the country in very remote areas such as mountains and valleys where their employees have camped. Device used-ZKT MB30, Connectivity is wired and cloud technologies.
Worked in Bank Muscat Windows 10 rollout
Bank Muscat a vast banking services all over the country more than 450 branches. Received a contract for 15 branches for windows 10 migration and data backup also done successfully.
Handled Linux servers for Sweden by remote technology
Server data backup, service upgrades installation threads monitoring and fixing, users support
© All Copyright 2025 Sharon IT Infra Designed by Digital Medium